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Organic Hemp Website FAQ

Why did you launch the Organic Hemp website?

We launched a separate website at organichemp.com for our Organic Hemp ExtractTM. Hemp is newly legal at the federal level and many payment processors and merchants are still defining their policies related to hemp sales. We have partnered with progressive, hemp-friendly service providers on organichemp.com to bring you this incredibly beneficial herbal extract.


Where can I purchase Organic Hemp Extract?

You will need to visit our separate hemp website at organichemp.com to purchase hemp-related products. This website and checkout process do not utilize your primary Global Healing account or saved payment methods. Create an Organic Hemp customer account or checkout as a guest to purchase Organic Hemp Extract. You will receive email order confirmations and tracking information for hemp purchases within this Organic Hemp customer account.


Will I be able to purchase Organic Hemp Extract with other Global Healing products?

You will not be able to purchase Organic Hemp Extract with other Global Healing products as the checkout and shipping processes are separate. You can return to Global Healing or Organic Hemp to complete individual transactions.


Can I purchase Organic Hemp Extract if I live outside of the US?

Organic Hemp Extract can only be shipped within the U.S.


Can I purchase Organic Hemp Extract from any U.S. state?

Organic Hemp Extract can only be shipped to select U.S. states currently supported by our hemp-friendly merchant processor. The shopping cart will only accept valid addresses from the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • Rhode Island
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Does Organic Hemp Extract have the same “Year to Love It” Guarantee?

Organic Hemp Extract has the same one year guarantee as all Global Healing products. If you’re not 100% satisfied with your purchase for any reason, we’ll give you a full refund. For more details, visit our guarantee on all Global Healing brand purchases.


When will I receive my Organic Hemp Extract Purchase?

Free standard shipping applies to Organic Hemp Extract orders purchased within the U.S. You may choose another shipping method for faster delivery if free standard shipping does not meet your requirements. You should receive your order within three to five business days, for more information visit our shipping policy.


How do I return Organic Hemp Extract or other Global Healing products?

Submit a returns request here. Make sure to add the order number associated with your purchase, whether it’s Organic Hemp Extract or other Global Healing products. If you are returning items from multiple orders, fill out a form for each order. A member from our Customer Satisfaction Team will review and process your return(s) within 48 hours.


How do I access my customer account for Organic Hemp?

Visit the Organic Hemp website and login to view your account details here.


I have Organic Hemp Extract on Subscribe & Save. Will that remain active?

Our Subscribe & Save service for Organic Hemp Extract is separate from the standard Subscribe & Save platform. If you had a Subscribe & Save subscription for Organic Hemp Extract, it will be transferred automatically to Organic Hemp. You will need to make an Organic Hemp customer account to modify your subscription settings.


Will I be able to apply store credit to a purchase of Organic Hemp Extract?

Contact our Customer Satisfaction Team as they will need to apply your store credit from your Global Healing account to purchase Organic Hemp Extract.


Will I be able to apply special coupons and promotions to Organic Hemp Extract purchases?

Coupons are only valid for products purchased through your Global Healing account and are not available for Organic Hemp Extract. Organic Hemp Extract can be purchased through Subscribe & Save to receive a discount.


I can’t find the emails about my new Organic Hemp Extract account or order — how can I get my emails?

Whitelist or add notify@my.organichemp.com to your contacts or address book to ensure you receive critical emails related to your Organic Hemp Extract account or orders.


How can I receive additional emails about new hemp products or stay up-to-date with Global Healing?

Sign up for emails and update your preferences here.


Want to learn more about Organic Hemp Extract?

Visit Organic Hemp

Have additional questions?

Contact Us

These statements have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose, treat, cure, or prevent any disease.

All testimonials and product reviews are authentic from actual customers. Documentation is available for legal inspection. Product reviews are within range of typicality.

Information and statements made are for education purposes and are not intended to replace the advice of your treating doctor. Global Healing Center does not dispense medical advice, prescribe, or diagnose illness. The views and nutritional advice expressed by Global Healing Center are not intended to be a substitute for conventional medical service. If you have a severe medical condition or health concern, see your physician. This Web site contains links to Web sites operated by other parties. Such links are provided for your convenience and reference only. We are not responsible for the content or products of any linked site or any link contained in a linked site. Global Healing Center does not adopt any medical claims which may have been made in 3rd party references. Where Global Healing Center has control over the posting or other communications of such claims to the public, Global Healing Center will make its best effort to remove such claims.

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